Enter the Chamber, Exit a MUSE

Enter the Chamber, Exit a MUSE

Enter the Chamber, Exit a MUSE

Enter the Chamber, Exit a MUSE

Enter the Chamber, Exit a MUSE

Enter the Chamber, Exit a MUSE

Enter the Chamber, Exit a MUSE

Enter the Chamber, Exit a MUSE

Enter the Chamber, Exit a MUSE

Enter the Chamber, Exit a MUSE

Enter the Chamber, Exit a MUSE

Enter the Chamber, Exit a MUSE

FAQ

FAQ

What is the processing and shipping time?
Pre-orders require 3–5 business days for processing before they ship. Hair on hand is shipped within 1 business day of your purchase. Once your order is processed, delivery times depend on the shipping method selected. Standard or Express. You’ll receive a tracking number once your order is on the way.

NOTE: Saturday and Sunday are not business days which means these days are not included in the processing and shipping times whatsoever.

Do you offer a pickup option?

Yes! If you’re in the Houston area, we offer a pickup option for online orders. Simply choose this option at checkout, and we’ll provide you with details on where and when to collect your order.

Are your extensions 100% human hair?

Yes all of our extensions are made with 100% virgin human hair or 100% raw depending on your purchase, ethically sourced and carefully selected to maintain quality, durability, and a natural look and feel.

Can the extensions be dyed, bleached, or heat-styled?

Absolutely. Our hair can be dyed, bleached, curled, or straightened just like your natural hair. For longevity, we recommend using professional-grade products and heat tools with care.

How long do the extensions last?
With proper care, our extensions can last 2+ years or more. Longevity depends on your maintenance routine, frequency of styling, and the type of product used.

Can I cancel or change my order once it’s placed?
Unfortunately, once your order is placed, we cannot accept cancellations or changes. Please double-check your selections before completing your purchase to ensure you’re satisfied with your order.

Do you accept returns or exchanges?
Due to the nature of our products and hygiene standards, all sales are final. We do not accept returns or exchanges once the packaging has been opened. If you receive the wrong item or a defect, please contact us within 24 hours of delivery

Welcome to The Lace Chamber. These Terms and Conditions ("Terms") govern your use of our website located at [www.thelacechamber.com] (the "Site") and your purchase of our products and services. By accessing our Site or making a purchase, you agree to be bound by these Terms. 1. General The Site is operated by The Lace Chamber ("we," "us," or "our"). These Terms apply to all visitors, users, and customers of the Site. By using this Site, you agree that you are at least 18 years of age or have obtained parental consent. We reserve the right to change or update these Terms at any time without prior notice. Continued use of the Site constitutes acceptance of any modifications. 2. Products and Services We offer hair products including lace wigs, closures, frontals, bundles, and related accessories. All products are subject to availability, and we reserve the right to limit quantities or discontinue any item at our sole discretion. Product Descriptions We make every effort to display and describe our products accurately. However, we do not guarantee that product descriptions, colors, or other content is 100% error-free, current, or complete. Pricing Prices are listed in [your currency, e.g., USD/GBP] and are subject to change without notice. Taxes and shipping fees are calculated at checkout. 3. Orders and Payment When you place an order through our Site, you agree to provide current, complete, and accurate information. We reserve the right to cancel or refuse any order for any reason, including suspected fraud or unauthorized activity. We accept payment via [list payment methods – e.g., Visa, Mastercard, PayPal, Klarna, etc.]. 4. Shipping and Delivery We aim to process and ship orders promptly. Shipping times may vary depending on your location and product availability. The Lace Chamber is not responsible for delays due to customs, natural events, or courier issues. Please refer to our [Shipping Policy] for full details. 5. Returns and Exchanges Due to the hygienic nature of our products, we do not accept returns on used hair products. Unused items in their original packaging may be eligible for return or exchange within [7/14] days of delivery. See our [Return Policy] for detailed instructions. 6. Intellectual Property All content on the Site—including text, images, logos, graphics, videos, and trademarks—is the property of The Lace Chamber or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or exploit any content without written permission. 7. Limitation of Liability The Lace Chamber shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or Site. Our maximum liability shall not exceed the total amount paid for the products purchased. 8. Privacy Policy Your submission of personal information is governed by our [Privacy Policy], which explains how we collect, use, and protect your data. 9. User Conduct You agree not to use the Site for unlawful purposes or to engage in any activity that disrupts or harms the Site or other users. This includes, but is not limited to, hacking, spamming, or posting offensive content.